As a result of our extensive supplier relations in both hemispheres, our team is able to source custom products not featured in our catalog.
Additionally, we are happy to fulfill larger than usual catalog quotations on any item in our catalog providing that the client's lead times are flexible enough to allow them to wait approximately 9 weeks for vessel shipments. Due to the high cost of air freight we are not able to use this method. Further, almost any item in our catalog can be customized in color or with special imprint options if done overseas. We handle all of the freight forwarding, customs brokerage, and logistics.
Requirements for custom sourcing: (Please contact customer service to get started)
Email a color photo or send a sample of the product that you want us to source. A sample is preferable.
Be specific about the color of the product that you are looking for if a custom color is desired.
Please indicate the quantity that you are looking for. Note, most products are purchased in high volumes. Orders exceeding the current in-house stock amount will be considered a custom sourcing order.
Please indicate the delivery schedule that your customer requires. This will enable us to determine whether overseas sourcing is an option and whether to figure our pricing based on ocean freight.
Be specific about the imprint - number of colors, process (e.g. silkscreen, embroidery) and location(s).
Please let us know if special packaging is required.
On products in our catalog, we can in most cases provide overseas price quotes the same day. On existing products, not in our catalog where we have been given a sample or clear email photo as well as the above-required specifics we can normally quote within 7 business days.